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HomeNewsBrighton & HoveSouthern uses customer feedback to redesign timetable in Sussex

Southern uses customer feedback to redesign timetable in Sussex

Train operator Southern has said it will be introducing an ‘extensively redesigned and improved’ timetable for its West Sussex customers in June this year.

The changes to weekday and Saturday schedules include new and more frequent services with expanded capacity on busier routes and evenly spaced departures to cut waiting times and improve both reliability and punctuality.

It said these improvements would encourage existing customers to make more journeys and attract new passengers, including people currently using congested roads such as the A27/M27.

The main improvements include doubling services between Brighton, Worthing and Chichester from two to four hours. There will also be a new hourly, all-stations Brighton to Littlehampton and Chichester. This will link Brighton and Littlehampton with an all-day service for the first time since 2007.

More details on the exact changes are available here.

More trains and many more seats

Jenny Saunders, Southern’s Customer Services Director, said: “We are making these changes to give passengers more trains and many more seats on our more popular routes. Services will be much more frequent, more punctual, faster in some cases, and more reliable right across the network. There will be less waiting for trains as well because we’ll space out the services more evenly.

“These improvements for the vast majority of our customers along the coastal route will encourage greener travel on our electric trains, tourism and employment, boosting local communities and economies from Southampton to Brighton,” she added.

Southern finalised the changes following a three-month public engagement programme undertaken last summer, taking into account the hundreds of comments received from passengers and local communities.

The new timetable is expected to be available in journey planners on the Southern website or National Rail Enquiries from Monday 11 March.

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